Shipping & Return Policy | PLEASE READ CAREFULLY

 Domestic Shipping Policy | Terms & Conditions: PLEASE READ CAREFULLY

  • Please allow up to 24 hours for processing and handling.

  • All domestic orders are shipped through USPS Priority Flat-Rate 2-day air. Please allow up to 3 business days. Delays may occur during holiday time due to high volume of USPS shipments.

  • Customers have the option to insure/require a signature for their packages at checkout, therefore we are not responsible for replacing lost, stolen, or damaged products during shipment caused by the courier.
  • Returns must be made within 30 days of purchase and must have a receipt. Knives being returned cannot have been used in any capacity, and must include in the box and all original contents. Returns are for store or online credit only - no cash returns.

International Shipping Policy and Terms & Conditions

  • Prices are shown in US Dollars ($).  For conversion, we recommend using a currency converter app.

  • Any import duties, taxes, or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer.

  • Coutelier is not responsible for shipments held up by customs.
  • Packing slips for international shipments cannot be marked as “gift” or with altered prices and/or values.

  • International orders may require 2-3 business days prior to shipment for location & customs processing.

  • Cutlery cannot be shipped to certain destinations due to international shipping restrictions.  Please check to make sure that your country allows for importation of knives before placing your order.