Shipping & Returns | PLEASE READ CAREFULLY

 Domestic Shipping Policy and Terms & Conditions: PLEASE READ CAREFULLY

  • Please allow up to 24 hours for processing and handling.

  • All domestic orders are shipped through USPS Priority Flat-Rate 2-day air. Please allow up to 3 business days. Delays may occur during holiday time due to high volume of USPS shipments.

  • Customers have the option to insure their packages at checkout, therefore we are not responsible for lost, stolen, or damaged products during shipment caused by the courier.
  • Returns must be made within 30 days of purchase. Knives being returned cannot have been used in any capacity, and must include in the box and all original contents.

International Shipping Policy and Terms & Conditions

  • Prices are shown in US Dollars ($).  For conversion, we recommend using a currency converter app.

  • Any import duties, taxes, or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer.

  • Coutelier is not responsible for shipments held up by customs.
  • Packing slips for international shipments cannot be marked as “gift” or with altered prices and/or values.

  • International orders may require 2-3 business days prior to shipment for location & customs processing.

  • Cutlery cannot be shipped to certain destinations due to international shipping restrictions.  Please check to make sure that your country allows for importation of knives before placing your order.