Shipping & Returns

 

Domestic Shipping Policy and Terms & Conditions

  • Please allow up 24 hours for processing and handling.

  • All domestic orders are shipped through USPS priority flat-rate 2-day air. Please allow up to 3 business days.

  • Most LA residents (2-day shipping), AK & HI (3-day Shipping).

  • We are not responsible for lost, stolen, or damaged products during shipment caused by the courier.

 

International Shipping Policy and Terms & Conditions

  • Prices are shown in US Dollars ($).  For conversion, we recommend using a currency converter app.

  • Any import duties, taxes, or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer.

  • Coutelier is not responsible for shipments held up by customs.
  • Packing slips for international shipments cannot be marked as “gift” or with altered prices and/or values.

  • International orders may require 2-3 business days prior to shipment for location & customs processing.

  • Cutlery cannot be shipped to certain destinations due to international shipping restrictions.  Please check to make sure that your country allows for importation of knives before placing your order.