COVID-19 PROTOCOLS

CUSTOMER RESPONSIBILITY 

WHILE WE ARE TAKING ALL MEASURES TO ENSURE THE  HEALTH AND SAFETY OF OUR CUSTOMERS AND OUR STAFF, WE ASK THE SAME DUE DILIGENCE OF OUR CUSTOMERS. PLEASE ABIDE AND BE VIGILANT DURING THIS PANDEMIC.

  • MASKS ARE MANDATORY INSIDE OUR TINY SHOP, REGARDLESS OF VACCINATION STATUS. NO EXCEPTIONS. 

  • MAKE AN APPOINTMENT FOR SHARPENING. CALL AHEAD. READ & FOLLOW OUR SHARPENING PROTOCOLS LAID OUT IN DETAIL ON OUR WEBSITE.

  • ORDER ONLINE FOR CURBSIDE PICKUP IF YOU KNOW WHAT YOU WANT. THIS WILL ELIMINATE FOOT TRAFFIC INSIDE THE SHOP.

  • IF YOU HAVE A COUGH OR ARE NOT FEELING WELL, DON'T COME IN. WAIT UNTIL YOU ARE FEELING BETTER.

  • DO NOT COME IN WITH A LARGE GROUP. WE HAVE LIMITED SPACE FOR DISTANCING.
  • BE KIND! WE ARE ALL DOING OUR BEST TO ADJUST TO THIS NEW VERSION OF NORMAL IN A RETAIL ENVIRONMENT. 

 

COVID19 SHARPENING SERVICE PROTOCOLS 

*READ CAREFULLY* 

  • Call the shop to schedule a sharpening appointment. 

  • Knives must be fully sanitized before dropping off. 

  • Failure to clean your knives will result in a $25 cleaning fee

  • Wrap blades in a paper towel and put knives in a disposable bag with your name, phone number, & email written on a note inside. 

  • No serrated knives, NO BLOCKS, no blade guards, sayas, kitchen towels, or knife rolls. Wrap blades in clean paper towels.

  • CLEAN KNIVES ONLY!

  • We’ll text you when the knives are ready for pickup. Turnaround time is 24-48 hrs.

 

WE HAVE THE RIGHT TO REFUSE SERVICE TO ANYONE.

HEALTH AND SAFETY IS OUR PRIORITY.