COVID19 SHARPENING SERVICE PROTOCOLS | *READ CAREFULLY*
We are accepting limited knife sharpening by appointment & curbside dropoff/pickup only.
Customers MUST WEAR A MASK WHEN DROPPING OFF KNIVES. No exceptions.
Call the shop to make an appointment.
Knives must be fully sanitized in hot soapy bleach water before dropping off.
Failure to sanitize your knives will result in a $25 cleaning fee. We'll be able to tell!
Put knives in a disposable bag with your name, phone number, & email written on a note inside.
No serrated knives, NO BLOCKS, no blade guards, sayas, kitchen towels, or knife rolls.
CLEAN KNIVES ONLY!
We will then email you an invoice from Square with the total and you will pay via e-invoice.
We will text you when the knives are ready for pickup curbside.
You will call us when you are pulling up so we can meet you outside.
It is MANDATORY for customers to wear masks when dropping off/picking up.
RULES ARE IN PLACE FOR EVERYONE’S PROTECTION. ABIDE BY THEM!
Standard Knives - $10 minimum for all standard knives 8" and under ($1.25/inch after 8")
Single-bevel blades - $2/inch
Cleavers - $15 - $30
Kitchen Scissors - $15 - $30
** Dirty Knives - $10 cleaning fee for all soiled and dirty knives (i.e. dried food, grease, etc.)
REPAIR & RESTORATION WORK
Broken tips, chips, re-edging, and rust removal start at an additional $5 and up. Price is contingent upon the condition and severity of damage.
Please contact us for quotes on large repairs, restorations, or unconventional pieces.
A 24-hour turnaround is standard without appointment - but it may take more or less time, depending on the job and how many knives we have ahead of you. This is a first come, first serve basis service. We will text you as soon as your knives are ready.
Saturday drop-off will be available for Monday pick-up since we are closed Sundays. Appointments are welcomed and encouraged. Appointments required for 10 or more knives.
This is not a drop-off-and-wait service.
OUT-OF-TOWNERS: APPOINTMENTS AND SHIP-INS
**If you are driving in from out of town to have knives sharpened, please call make an appointment prior to drop-off. We cannot guarantee same-day-service otherwise.
Customers looking to ship knives in from out of state, please ship all out-of-town knives to be serviced to our Nashville location. Turnaround is about 3-4 days after we receive the package (contingent on quantity of knives and level of service), then the package will ship back out to the customer USPS Priority mail. You are welcomed to send a pre-paid return label if you have a particular courier preference.
If you would like insurance or a signature upon your returned knives, please request that additionally. It is not included in your return shipping. Please see our shipping policies for details.
Please email us an itemized list of what knives you're including in the package, details on exactly what you would like serviced (i.e. sharpening, repairs, etc), return shipping address, contact and payment info. Make sure knives are safely and thoroughly packaged well when shipped.
Once we have received and serviced your knives, we will call you for payment, then ship them back immediately and email you tracking for the package.
Ship all mail-in knife services to Coutelier NASH, 933 Woodland St STE C, Nashville, TN 37206