EU Returns & Right of Withdrawal
If you are located in the European Union, you have the right to withdraw from your order within 14 days of delivery, without giving any reason.
How it works
- Notify us within 14 days of receiving your order using the form below
- Ship the item(s) back within 14 days of notifying us
- Return shipping costs are the responsibility of the customer
- We will issue a full refund within 14 days of receiving the returned item(s)
- You will receive an email confirmation once your withdrawal request is submitted
You can also contact us directly at info@couteliernola.com to initiate a withdrawal.