Refund policy

  • Returns must be made within 30 days of purchase and must include a receipt.
  • Knives being returned must be unused and include the original box and all contents.
  • Returns are for store or online credit only; no cash returns.

    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

  • A 10% Restocking Fee will be applied to all returns.
  • ALL SAYA COVER SALES FINAL. PLEASE MAKE SURE YOU KNOW THE EXACT SIZE YOU NEED BEFORE PURCHASE.
  • If you are located in the European Union, you have the right to withdraw from your order within 14 days of delivery, without giving any reason. Please fill out contact form on our website or email the shop at info@couteleirnola.com